Privacy Policy and Transparency Commitment
Your data privacy is important to us at helionivax.sbs
Introduction to Our Policy Approach
We value your trust and are dedicated to openly explaining how your data is collected, processed, and stored. Our privacy policy outlines the types of information we gather and the measures in place to protect your personal details.
By clearly detailing our data practices, we help visitors understand their rights and our responsibilities. We adhere to Malaysian data protection laws, ensuring your data is treated with confidentiality and respect.
What We Collect and Why
We may gather information when you interact with our website, such as browsing data and basic contact details. This allows us to respond accurately to your requests, emails, or comments.
Information You Provide Directly
- • Contact details when you submit forms
- • Names and emails for newsletter sign ups
- • Feedback or questions provided voluntarily
- • Preferences shared through surveys
- • Other data you input intentionally
Information Collected Automatically
- • Device and browser type on each visit
- • IP address and location details
- • Website pages viewed, clicks, and time
- • Cookies and session identifiers
- • Technical diagnostics for website issues
How We Use Your Information
Your information helps us improve services, communicate updates, reply to questions, and ensure website security. We do not sell personal details.
- • Responding to user queries or comments
- • Providing requested guidance or support
- • Sending newsletters to subscribers
- • Understanding website traffic patterns
- • Ensuring system and data security
- • Diagnosing website errors or downtime
- • Complying with relevant legal requirements
Our Commitment: We commit to treating all supplied data responsibly, and will only use it for purposes specified in this policy. You can learn more or exercise your rights at any time.
Who We Share Data With
We may share information with service partners to help maintain, improve, or protect the website. Data is only disclosed where necessary and within regulation guidelines.
Third Party Services
Some operations are handled by trusted service providers, including email hosting and analytics partners, so our team can focus on content quality.
Legal and Regulatory Requirements
We comply with lawful requests and data retention obligations under Malaysian law.
Aggregate Data and Statistics
We may use non-identifiable data for statistics and site improvement.
Your Rights and Choices
You have rights under Malaysian law to access, correct, or request deletion of personal data. Please contact us with any concerns or access requests.
- • Right to request your information
- • Right to correct your information
- • Right to request deletion of data
- • Right to data portability under law
- • Right to object to processing
- • Right to limit use of data
Reach out via our contact form for any query about your data rights or policy details.
Security Measures for Your Data
Your data is protected with secure systems, regular audits, and careful access controls. Risks are actively reviewed to keep your information safe.
Technical Safeguards Used
- • Encrypted data transfer where required
- • Routine vulnerability assessments
- • Access limitations per role
- • Data backup as part of best practices
Organizational Safeguards
- • Team training on privacy practices
- • Internal review of access permissions
- • Monitoring of user data handling
- • Procedures to address data breaches
Retention and Deletion of Data
Personal data is retained only as long as needed for the purpose collected or as required by law and regulations.
- • Account information for service use
- • Preferences from content requests
- • Messages from our contact forms
- • Payment or billing if applicable
- • Newsletter preferences and history
Data is deleted or anonymized once no longer necessary.
International Data Transfers
Where data is processed outside Malaysia, we use safeguards in line with legal requirements, only selecting trusted partners.
- • Standard security protocols in contracts
- • Provider certification verification
- • Explicit user consent where needed
- • Review of overseas partner policies
Cookies and Tracking Technologies
Cookies help enhance user experience and gather analytics. You may limit cookies in your browser preferences.
Types of Cookies We Use
- • Essential for website core functions
- • Help improve site performance
- • Remember your viewing preferences
- • Enable added features or tools
Manage cookie usage anytime in your browser settings.
Policy Updates and Changes
We may revise policies for accuracy, regulatory compliance, or operational improvement. Check this page for updates.
- • Notified by website updates
- • Newsletter mentions when relevant
- • Timestamped policy change notices
- • Direct queries welcome for clarity
Continued use means acceptance of updates.
Contact Us For Privacy Matters
Questions about privacy? Reach us through our contact page.
Helionivax
Infinity8 MyTOWN, L3-023, Level 3, MyTOWN Shopping Centre, Jalan Cochrane, Kuala Lumpur 55100 Malaysia
Phone: +6016-389 3374
Email: content@helionivax.sbs
Policy latest updated February 22, 2026
Policy effective February 22, 2026